Operations Administration Support Executive

Location: Burgess Hill

Reports to: Italian Operation Manager

Contract: Full Time Permanent Contract

Job Role Summary

This role provides administrative support across the business, helping to ensure the smooth day-to-day running of predominantly operational activities. The successful candidate will assist with a variety of administrative tasks, including programme support, documentation, data management and basic finance administration.

Key Responsibilities

• Provide day-to-day administrative support to the Operations team.
• Assist with the preparation, checking, and maintenance of booking documentation, itineraries, and supplier records.
• Update internal systems, databases and spreadsheets, ensuring information is accurate and up to date.
• Support invoice administration by checking details and highlighting discrepancies where required.
• Assist with basic finance and accountancy administration as required.
• Provide administrative support across different programme areas, including the Italian and French programmes where required.
• Prepare correspondence, reports and other documentation.
• Support communication with suppliers and partners by email and telephone.
• Assist with translation or language-related tasks where appropriate.
• Ensure documents are stored in line with company procedures.
• Assist with general office administration and undertake ad hoc tasks as required to support the needs of the business.
• Handle information professionally and confidentially at all times.

The above is not an exhaustive list of duties and you will be required to perform different tasks as necessitated by the needs of the business.

Personal Requirements

• Previous administrative experience in an office environment.
• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Clear and professional communication skills.
• Great IT skills, including Microsoft Office (Word, Excel and Outlook).
• A positive, proactive attitude with a willingness to learn new skills.
• Reliable, adaptable and able to work effectively as part of a team.
• Italian speaker (desirable)